Qualify to save an average of 30% by paying with HSA/FSA

How to check out at Trelli with HSA/FSA funds

Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures

Checking out with Truemed is simple.

  • Checkout

    Find the Truemed logo during checkout. Exit the "Shop Pay" pop-up if prompted.

  • Complete Health Assessment

    Take a private health survey. A licensed provider will review your answers to determine eligibility.

  • Make your purchase

    Pay with your HSA/FSA card or a credit card. If you use a regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.

How does using my HSA/
FSA save me money?

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.

Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.

Who is Truemed?

At Truemed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, we’re shifting healthcare spend toward true medicine.

Common Questions

How does using my HSA/FSA account save me money?

HSA/FSA accounts allow you to use pre-tax money for qualified medical expenses, giving you more purchasing power for your health needs.

What are FSA and HSA accounts?

A Flexible Spending Account (FSA) and Health Savings Account (HSA) are both tax-advantaged accounts used to pay for eligible medical expenses.

Can I use my HSA/FSA at checkout?

Yes — simply select your HSA/FSA card as your payment method at checkout. Eligible items will be automatically identified.

Can I use my regular credit card at checkout?

Yes, you can always use a regular credit card. However, using your HSA/FSA card provides the added benefit of spending pre-tax dollars.

What is a Letter of Medical Necessity, and how is this compliant?

A Letter of Medical Necessity (LMN) is a document from a licensed healthcare provider that certifies a product or service is medically necessary for treating a specific condition.

Are there fees associated with using Truemed's services?

There is no cost to you, as long as you are shopping with a Truemed partner merchant. And Trelli is a Truemed partner merchant.

When should I use my FSA/HSA dollars?

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!

How long does it take for me to receive my Letter of Medical Necessity?

Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.

I don’t have an HSA/FSA. Can I still benefit from Truemed? 

Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

I don’t live in the US. Can I still get reimbursed with Truemed?

Unfortunately, Truemed is currently only available in the United States.

Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.